Everything you need to reach us, in one place.

For room availability, include your preferred check-in and check-out dates, the number of adults and children, and the room category or view you are considering. If your dates are flexible, say so. The team can then respond with current options, tariffs, inclusions, and the most practical arrangement instead of asking for the same information in several messages.

Mention any requirement that could affect your choice before you book. This may include bed preferences, extra guest arrangements, dietary questions, parking, luggage, arrival timing, local transport, accessibility guidance, or help planning a family or group stay. If a balcony, river view, Himalayan view, particular floor, or quieter position is essential, ask for confirmation because individual room availability can vary.

For directions and arrival planning, share where you are travelling from and your expected mode of transport. Weather and road conditions in Kashmir can change, so verify the current route and likely arrival time close to your journey. The map provides general location guidance, while direct contact is better for time-sensitive travel questions.

Availability and pricing are date dependent. Use the booking link or contact the reservations team for the current tariff, payment process, cancellation terms, and confirmed inclusions. Do not send card details, passwords, identity documents, or other sensitive information through the general enquiry form unless an authorised team member gives you a secure process.

The form stores the information needed to respond to your enquiry. You can also call or use WhatsApp for a shorter conversation. Email is useful when you want a written summary of dates, room preferences, or group requirements. Choose the channel that suits you and keep your booking reference available when following up on an existing reservation.

Check that you are using the contact details published on this website before sharing booking information or making a payment. If a message conflicts with the confirmed room, amount, or terms, pause and verify it directly with the hotel through another published channel. Clear written confirmation protects both the guest and the reservations team from avoidable misunderstandings.